Terms and Conditions
All inquiries regarding the company website send to:
phone: 0845 528 0263
Warehouse Address for Returns:
Diss Business Park
Blackombe Distribution Limited
95 Wilton Road
Fax: 08701 290 811
Name & Registered Office:
Blackcombe Distribution Limited
Thistle Down Barn
Company No. 07252538
VAT Registration Number 993 515 878
Making A Purchase
Governments and Education - are granted fast credit accounts
All Business may apply for 30-Day Credit Accounts are welcome subject to Credit Checks which may delay your order.
Shipping And Handling
Most Orders are shipped the day following receiving payment or an approved official purchase order.
Please enter your latest acceptable delivery date. We will use the information and contact you if we are unable to meet your deadline.
PLEASE NOTE: Despite our best efforts, errors can occur with orders.
We will make every effort to ensure your order arrives intact and on time, but cannot be liable for any consequential loss arriving from non-delivery, or late delivery or damage of your order.
Orders over 24.99 pounds: are shipped free of charge.
Orders below 24.99 – 4.99 Contribution to shipping costs
Delivery to Northern Ireland and UK Islands is not possible.
Deliveries are 9 am - 5 pm on normal working days and must be signed for on delivery
Back Orders We will notify you of any potential delays to your order.
Tax Charges 20% VAT added to all orders except Export Orders by arrangement.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption.
Returns Policy We support "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.
Returns are part of our service. You can shop with confidence, in the assurance that you can return any item if not satisfactory within 30 Days of receipt for a no quibble money-back guarantee. This guarantee backs every product sold by tradeframes.co.uk.
If an item arrives damaged or faulty, tradeframes.co.uk will refund the full purchase price.
If you need to return something, email us at firstname.lastname@example.org, and we will be happy to help you. This does not affect your statutory rights as a consumer.
You have the right to cancel your order with tradeframes.co.uk, under the Consumer Protection (Distance Selling) Regulations 2000.
If you wish to cancel or change your order, please email email@example.com
If you contact us before your order has been processed, we will be happy to alter or cancel it with no problems. If we have already sent your order, you will need to return it to us within seven days (please refer to the Returns section above). This does not affect your statutory rights as a consumer.